FAQs

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Frequently Asked Questions

Can I see a sample with my logo before confirming?

While we cannot imprint a single item with your logo. However, we do provide digital mockups of your logo on the item you choose.

Do I qualify for a discount?

We offer volume pricing discounts and custom logo personalization on qualifying orders. Contact a Corporate Sales specialist for exclusive offers or fill out the form above to find out exact volume pricing information for each style you are interested in. We are able to accommodate larger orders and will do our best to provide quality craftsmanship for your corporate gift giving needs.

What are your payment terms?

We require full payment upon confirmation on all orders with and without personalization. Once you are ready to confirm with full payment, our team will provide an invoice that can be paid online via credit card. We also accept payment by wire transfer. We do not accept ACH Payment.

How do I review a sample before confirming?

If you're considering a large order, we encourage you to order a sample of the item to make sure the product meets your needs. While we do not offer complimentary samples, they are 100% refundable as long as there is no personalization on the sample. Samples can be purchased directly through the website.

How long will it take to get my order?

Turnaround time depends on the quantity, style, personalization, and stock availability. Typically, if we have the quantity and style on hand, we can produce your order within 2 weeks plus shipping time. If we do not have the quantity on hand then it can take up to 3-4 weeks + shipping to produce your customized leather bags. We are committed to quality craftsmanship for your unique gift.

Do you offer international shipping?

Yes we offer international shipping.

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